When you complete your online purchase and your credit card is charged, all In-Stock items are pulled from our warehouse. This process may take anywhere from 3-5 business days. Once your item is retrieved, the form of payment and shipping address provided will be verified and your item will be shipped.
After your order leaves our warehouse, the delivery times are dependent upon the shipping method chosen during check-out and the location of your shipping address.
Special Order Items
Items not In-Stock or items which require sizing or any personalization, are considered Special Order Items. When purchasing a Special Order Item you can anticipate 2-3 weeks for delivery. All Special Orders will be accompanied by an email notification to keep you apprised of the items’ status. Ring sizing may take an additional 3 business days.
All USPS shipments require a customer signature upon delivery. Business days are Monday – Friday and exclude federal holidays within the United States.
All items are shipped with full insurance coverage. We provide this protection for free to protect our customers and their investment. As soon as the item is received and signed for, our insurance coverage ends. Please contact your home insurance company for information on adding your fine jewelry to your homeowner’s policy.